Giganews FAQ
- What is Giganews?
- What is the Giganews configuration information?
- How do I get started with Giganews?
- How do I contact Giganews?
- What are the most common uses for Usenet?
- What does the error, "max number of simultaneous IP addresses reached" mean?
Usenet and Newsgroups Information
- What is Usenet?
- What are newsgroups?
- How are newsgroups organized?
- What is a newsgroup server?
- Does Giganews carry all newsgroups in existence?
- Does Giganews censor any newsgroups for any reason?
Billing and Invoicing
- I just made a payment, why is my account still locked?
- How do I update my credit card info?
- How is my account billed?
- What happens if my credit card payment does not go through?
- How can I view my Giganews invoices?
- How does monthly billing work?
Account Management
- How do I upgrade or downgrade to a different Giganews membership?
- How do I cancel my Giganews membership?
- How do I reactivate a deleted account?
- I'm going on vacation. How can I voluntarily suspend my account?
- Why do you say I've accessed a different amount than my newsreader says?
- How can I manage my account?
Joining Giganews
- Should I sign up for Giganews?
- How reliable is the Giganews service?
- How fast is the Giganews service?
- How many newsgroups will I find on Giganews? How long are articles available?
- What account options does Giganews offer?
- How quickly after I sign up, can I start using Giganews Usenet?
Special Offers
- What specials does Giganews offer?
- What is the Giganews referral program?
- How does the loyalty reward work?
Privacy, Security and Censorship
- What kind of security does Giganews offer?
- Does Giganews keep track of what I access/upload, and what is the Giganews 'privacy policy'?
- Does Giganews censor Usenet newsgroups?
- What happens if I get caught downloading copyrighted material while on VyprVPN?
Spam and Abuse
- What is 'spam', and what is being done to control it?
- What is Giganews attitude towards spam?
- How do I report spam?
- What is abuse, and why should I report it?
- How do I report abuse to Giganews?
- I found something illegal in a newsgroup. What can I do?