Giganews Help Center home page
Menu
  • Features
    • Why Giganews?
    • VyprVPN
    • Customer Reviews
  • Support
    • Overview
    • Welcome Kit
    • Usenet Support
    • VyprVPN Support
    • Account Management
    • Contact Support
  • Blog
  • Control Panel
    • Dashboard
    • Manage Usenet
    • Manage VyprVPN
    • Change Billing Information
    • Change Username/Password
  • Sign Up

How can we help?

VyprVPN Support
English (US) Deutsch Français
  Need Assistance?
  1. Giganews
  2. Usenet Support
  3. Giganews FAQ

Giganews FAQ

  • What is Giganews?
  • What is the Giganews configuration information?
  • How do I contact Giganews?
  • What are the most common uses for Usenet?
  • What does the error "max number of simultaneous IP addresses reached" mean?
  • Why am I getting 'exceeding maximum number of connections' or AUCL errors?
  • I keep seeing a "481 Authentication Error". What does this mean?
  • Error 221 in SABnzbd? Disable "Check Before Download"!
  • How many connections to the servers are permitted?
  • What is Giganews' Retention?
  • Which newsreaders does Giganews support?
  • Is my Giganews service available on any other ports besides 119?
  • Can I access my Giganews account from multiple computers/IP addresses at the same time using the same account?
  • How can I keep track of my Usenet access?
  • Why would my usage statistics differ from the file sizes of the files I've accessed?
  • Why do the usage statistics show access when my account just renewed?
  • Why do I get error messages or timeouts when getting headers in large binary newsgroups?
  • What can I do to speed up header retrieval?
  • I changed my password but now I can't authenticate. What's the problem?
  • Why is my access limited?
  • I'm still in my trial. Why can't I connect anymore?
  • Why can't I post during my free trial?
  • How do I add a newsgroup?
  • Does Giganews offer telephone support?

Giganews

  • Features
  • Plans
  • Testimonials
  • Terms of Service
  • Outsourcing
  • Peering

About Us

  • About Giganews
  • Blog
  • Legal
  • Privacy Policy
  • DMCA

Support

  • Support Overview
  • Giganews University
  • Contact Us

Languages

  • English
  • Français
  • Deutsch
  • Giganews Facebook
  • Giganews Twitter
  • Giganews YouTube

Giganews® and the Giganews logo are registered trademarks of Giganews, Inc. ©2022 Giganews, Inc.

United States