What are Errors 789, 809 or 810?

Any of these Windows L2TP/IPsec or IKEv2 errors can occur if a response wasn't received from the VPN server. This is often caused by router interference.

Solution:

1. If using the VyprVPN Desktop App, ensure the app was installed using the computer administrator profile.

2. If using a manual configuration, ensure that you have added the necessary registry setting outlined in the setup instructions:

   • Windows 10 L2TP/IPsec
   • Windows 7 L2TP/IPsec
   • Windows Vista L2TP/IPsec
     
     
3. Temporarily disable your firewall and/or other security software.