Mac OS X does not have native support for VPN using the OpenVPN protocol. In order to use VyprVPN with the OpenVPN protocol, you will need to download and install VyprVPN for Mac or use an OpenVPN client such as Viscosity or Tunnelblick.
Below are links to detailed instructions for the most popular OpenVPN clients for Mac OS X.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.