Giganews provides all support and member service through email and live chat.
Support is provided by in-house Giganews employees with the Usenet experience and understanding of our services necessary to help you out from the start.
- Available 24 hours a day, 7 days a week.
- Extremely fast response times
Giganews Billing Support:
- Available weekdays 8:30 AM CST to 5:30 PM CST
- Response time 24 to 48 hours
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.