Giganews provides all support and member service through email and live chat.
To get in touch with Giganews support about anything relating to your Giganews account (Usenet, Billing, VyprVPN, etc.), please use our Contact Support Page.
Giganews Support email:
- Available 24 hours a day, 7 days a week.
- Extremely fast response times
Giganews Billing Support email:
- Available weekdays 8:30 AM CST to 5:30 PM CST
- Response time 24 to 48 hours
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.