This issue is caused by a setting in the Mac OS VPN configuration. It should only happen when using a manual VPN configuration, and should not happen when using the VyprVPN application.
Use the steps below to correct this issue:
- Click on the Apple Menu
- Click System Preferences
- Click Network
- Click on the VPN connection
- Click Advanced
- Check the box in Send All Traffic
This will route all traffic through the VyprVPN connection. If you are currently connected, you may need to disconnect and reconnect for this change to take effect.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.