If you have enabled Kill Switch on the System level and VyprVPN is disconnected, then yes, the Kill Switch feature is the cause for the inability to access the Internet.
To re-establish your Internet connection, you must do the following:
- Connect to VyprVPN
- Click Customize in the bottom left-hand corner
- Click on Kill Switch
- Click "Configure Kill Switch" and disable Kill Switch for the System level.
If you do not have Kill Switch enabled on the System level, then it is likely that you are unable to access the Internet for other reasons unrelated to VyprVPN services. You may contact our Support team to help troubleshoot the problem if needed.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.